• The Parties you trade with who provide Services to you.
• The Contracts representing the legal agreements in force for the Services the Parties provide.
• The People within the Party responsible for the performance of the contract.
• The Products utilised by a contract

Parties

Parties are one of the primary outsource pillars and represent who you outsource to, whether a small limited company or a multi-national corporation. Dellegance allows a hierarchy to be maintained of complex inter-relationships of linked entities, defined by you, with reviews and approvals applied across all or just one sub-entity as your business model dictates.

When you approve Parties, you approve them for one or more of the Services that they plan to offer you.

Services

Services are configured with behavioural characteristics by inheriting from your defined service types which are assigned to Parties. Typically you review and approve the delegation of a service to a Party separately from the Contract(s) assigned to it.

Contracts

A Contract carries out a Service that have been approved for the Primary party linked to it. You can have one or more Party Service relationships linked to an individual Contract where more than one party provides additional Services to that Contract. Contracts can also be hierarchical in nature should your business model require sub-contracts nested under a master contract.

Differing behaviour of a contract is achieved by the configuration of multiple contract types, each of which flows through Dellegance differently based on its own configuration.

People

 You have relationships with People from a Party who carry out duties under a contract or are key individuals at a Party – for example Money Laundering or Compliance officers.

People can be linked to more than one Party and are independent of them allowing you to track an individuals career history especially useful when they require regulatory licenses or approval. 

Products

“Products” can optionally be managed in Dellegance by switching on a special module. Just like a Party, products can be reviewed, approved and their relationship with Contracts and Parties monitored. You can approve a product internally and then assign its use to one or more of your clients’ contracts. 

This is useful in Financial Services where a product may require ongoing regulatory approval prior to being used by your clients under their contracts they have with you. Thanks to Dellegance, you can monitor from all angles.