The 3 Pillars
Dellegance is built around the 3 pillars of an outsource contract.
- The Parties you trade with who provide Services to you.
- The Contracts representing the legal agreements in force for the Services the Parties provide.
- The People within the Party responsible for the performance of the contract.
Parties are entities you outsource to whether an small limited company or a subsidiary of a multi-national corporation. Dellegance allows a hierarchy to be maintained as defined by you and reviews and approvals to be applied across all or one as your business model dictates.
When you approve Parties, you approve them for one or more of the Services that they plan to offer you.
Services can be configured with behavioural characteristics by inheriting from service types and then assigned to Parties. Typically you review and approve the delegation of a service to a Party separately from the contract managing it
A Contract carries out Services that have been approved for the Primary party linked to it however you can have one or more party service relationships linked to a contract where more than one party provides Service to the Contract. They can also be hierarchical in nature should your busines model require sub-contracts of differring types.
Differring behavior of a contract is achieved by teh configuration of multiple contract types, each of which flows through Dellegance differently based on its configuration.
You have relationships with People from a Party who carry out duties under a contract or are key individuals at a Party – for example Money Laundering or Compliance officers.
People can be linked to more than one Party and are independent of them allowing you to track an individuals career history especially useful when they require regulatory licenses or approval.
“Products” can optionally be managed in Dellegance by switching on a special module. Just like a Party, products can be reviewed, approved and their relationship with Contracts and Parties monitored. You can approve a product internally and then assign its use to one or more of your clients’ contracts.
This is useful in Financial Services where a product may require ongoing regulatory approval prior to being used by your clients under their contracts they have with you. Thanks to Dellegance, you can monitor from all angles.
Parties, People and Contracts work seemlessly together in Dellegance giving you multiple ways to configure your business model exactly.